Tt99 Privacy Policy

Tt99 (tt99.im) is an online gaming platform serving players in Bangladesh and South Asia. We believe that protecting the privacy of your personal data is a fundamental responsibility. This privacy policy explains how we collect your data, why we collect it, and what measures we take to keep it secure.

This policy applies equally to tt99's website, mobile application, live chat support, and all other digital services. Our Terms & Conditions and Responsible Gaming Policyalso forms a supplementary part of this policy.

Tt99 follows international data protection standards. Our data management practices are aligned with GDPR principles, ensuring the highest level of data protection for our users.

Tt99 collects various types of information to deliver its services and maintain security. A detailed breakdown is provided below:

Tt99 uses collected data solely for specific, legitimate purposes. Under our privacy policy, data is used for the following reasons:

• Account Creation & Management: Completing registration, verifying login, and keeping your account secure.
• Identity Verification (KYC): To prevent money laundering and ensure compliance with international gaming regulations.
• Financial transaction processing: Accepting deposits, processing withdrawals, and distributing bonuses.
• Customer support: Troubleshooting, complaint resolution, and answering member inquiries.
• Security & fraud prevention: Detecting suspicious activity and keeping your account secure.
• Responsible gaming: Monitoring gaming behaviour and providing support to players showing signs of problem gambling.
• Service Improvement: Analyzing usage patterns to improve and enhance the platform experience.
• Legal Obligations: Compliance with regulatory directives and court orders.
• Marketing communications: Keeping you informed about relevant offers and promotions, with your consent.

Tt99 uses cookies and similar technologies to enhance your experience on its website and app. Cookies are small text files stored in your browser.

You can disable all non-essential cookies through your browser settings. Keep in mind that turning off certain cookies may limit some features of the platform. A cookie consent notice will appear on your first visit to the site.

Tt99 never sells your personal data. However, information may be shared with the following parties in specific circumstances necessary for operating our services:

• Payment processor: Shared with bKash, Nagad, Rocket, and banking partners solely for transaction verification purposes.
• KYC Verification Agency: Licensed third parties for identity document verification.
• IT & Security Services: Partners responsible for platform operations and cybersecurity.
• Regulatory Authority: As required by gaming licensing authorities and financial regulatory bodies.
• Law Enforcement: In cases involving court orders, investigations, or other legal obligations.

All third-party service providers with whom data is shared are bound by strict confidentiality agreements. They are not permitted to use the data we share for their own purposes.

Tt99 uses industry-leading technology to keep your data secure. The key components of our security framework are:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption, equivalent to the standard used by banking systems.
• Firewall & DDoS Protection: Advanced firewall systems to prevent unauthorized access and cyber attacks.
• Data Center Security: Our servers are housed in secure data centers with 24/7 monitoring.
• Two-factor authentication: The option to add an extra layer of security to your account.
• Regular Security Audits: Regular system audits conducted by independent experts.
• Staff training: Mandatory data protection training and confidentiality agreements for all staff.
• Incident Response Plan: A response plan in place to act quickly in the event of a data breach.

Keep in mind, though, that no digital system is 100% secure. Do your part by using a strong password and never sharing your login credentials with anyone.

Under tt99's privacy policy, you have the following rights regarding your personal data:

• Right to Access: You have the right to request details about what personal information we hold about you.
• Right to access your data: You may request a copy of all personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information we hold.
• Right to Erasure: In certain circumstances, you may request the deletion of your data (beyond what is required by legal obligations).
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data portability: You may request an export of your data in a standard, portable format.
• Right to Withdraw Consent: Where data is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, support@tt99.imto send us an email. We typically respond within 30 days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will explain the reason.

Tt99 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Tt99 is strictly for users aged 18 and above. We do not knowingly collect data from or allow account registration by minors.

• Age is verified at the time of registration.
• Age is re-confirmed as part of the KYC process.
• If an account holder is found to be under 18, the account is immediately closed and all associated data is deleted.
• If you believe a minor is accessing an account, please support@tt99.imto let us know.

Certain third-party services may be integrated into the tt99 platform — such as payment gateways, live chat systems, or game provider software. These services have their own privacy policies.

Tt99 is not responsible for the data practices of third parties. However, we only work with trusted, verified partners, and our agreements with them include data protection requirements.

• Payment gateway services are PCI-DSS compliant.
• Game providers hold international gaming licenses.
• All our partners meet the standards set out in our privacy policy.

Tt99 reserves the right to update this Privacy Policy as needed. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will notify you in advance at your registered email address.
• We will display a notice on the platform.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team:

• Email: support@tt99.im
• Website: tt99.im
• Live chat: 24/7 support — available from any page on the platform

We typically respond to privacy-related requests within 7 business days and to formal complaints within 30 days.